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Email Notifications: Batch Job Settings for Task Assignment, Reminder, & Past Due

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Separate from the email bundling, I understand that there are standard jobs that predefine when task email notifications are sent to task assignees. What are the current timelines/frequencies for these notifications? For example, there task assignment and user-generated reminders go out and simply follow the email bundling workspace settings but other notifications are not so clear. In particular:

1. How many days from the due date do automated reminders start?

2. Is a separate email sent for past due tasks? 

3. Will past due reminders send indefinitely?

4. Are there CRON settings that can be configured to specify when the automated email reminders are sent? For example, it seems like they are currently set to send out at 5AM EST every day of the week (including weekends).  It would be ideal to be able to configure this to a time more relevant to user timezone and avoid weekend emails.

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Dato Stemmer
  • Isaac Oard
    • Redigert
    • 3 days before
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      Have a good rest of your day!
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  • Alex Stough

    Thank you!

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