Tasks: able to customize automatic reminders and able to schedule the task
Hi all,
We just started using Workvia a few months ago and noticed that once we create a task, the system sends automatic reminders that cannot be altered. Although this is nice of course, we would like to adjust them so they are not sent i.e., at like 2 am randomly on a Sunday.
In addition, it would be nice to be able to schedule a task in advance and automate the sendout.
Are any of these features already being considered to be developed?
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Thanks for reaching out, Daniela.
The good news is that our product team currently has the ability to schedule reminders/tasks on their future roadmap!
We don't currently have a timeline but I have created a ticket for you so you can stay in the loop about progress/updates!
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Super, thanks Courtnie.
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I would like to see this feature as well. The default timing is not great - 3 days before the due date and then the day of? Not the day before? Then the emails stop after the task is 3 days late (why?). The notifications should be advanced enough to recognize business days (week days) and not send emails on weekends.
I would also like the ability to edit the task reminder emails. I personally do not want the email to say "Contact <your name here> at <your email address> if you have any questions." Only one person has the ability to run a process and it is not necessarily that person would should be contacted for questions.
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Welcome to the Community! I've added you to this feature request so you'll be notified of any updates! I've also created a separate feature request for the ability to edit the task reminder emails!
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We also are interested in having greater control over the content and timing of the automated reminder e-mails.
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