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Reassigning signers to Certification Letters after Process has run

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Is there a way to reassign a signer to a certification letter after a process has run.  Sometimes I am told the original signer listed is no longer responsible for a particular activity and I am asked to reassign the action, not add an additional signer.

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  • Isabel Messore

    Welcome to the Community Rosaria Arrabito!

    Currently, tasks can’t be edited once the process has been run. However, there are some workarounds for this:

    1. You could either add an additional task and add the new user to that task, plus cancel the one with the user that is not responsible.

    2. Or, second option is to cancel the process and make a copy and edit the task as needed and then hit the run button.

    Hope this helps!

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  • Rosaria Arrabito

    Yes it does.  Thank you!

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