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new certification process

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Hello

How do I create a new process, without migrating an old one? In the old version, I would send out letters to three different groups as part of one certification process. Now, I have to create three different certification processes but I cannot find any instructions in how to create a new process from scratch. I have all the templates, but I cannot figure out how to pull a template into a new letter. 

Am I the only one who finds these changes to be extremely complicated?  

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  • Isaac Oard

    Hi @...

    Here is a support article on general information on starting a process.

    Here is a Learning hub training with demo video

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