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Suspended User - Inactivity

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  • Isabel Messore

    Hi Anna Blake Lively

    Workiva does not suspend users solely based on inactivity. Instead, users are suspended when they are removed from all workspaces within an organization. This suspension prevents login access but retains their permissions and licenses, allowing reactivation by re-adding them to a workspace.
     
    As an organization admin, you cannot directly change the inactivity time that leads to suspension since it is tied to workspace membership. However, you can manage session timeout settings for inactivity, which is separate from suspension, through the security settings in the Organization Admin panel.
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