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Permissions say I'm the owner of a sheet, but the sheet says I'm only a viewer

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In the permissions settings, it says I'm an owner of Spreadsheet A; however, in the actual Spreadsheet A, the blue bar at the top says "You are a viewer of this sheet. To request edit access, contact a sheet owner."  I'm also a workspace admin, so I've applied and reapplied permission settings to the file, to the folders and files, etc., but the ownership isn't "taking" even though permissions say I'm an owner. I've also tried to get other owners of Spreadsheet A to re-set my permissions, but nothing is "taking".  What might I be missing?

My goal is that I need to copy Spreadsheet A, with all its connections, to a Spreadsheet B to use for a new documentation cycle. 

Thanks!

Christy

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12 commenti

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  • Christy Mazza

    Related, it doesn't look like the Connections will copy over with the files, am I missing something here as well?

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  • Isaac Oard

    Hi Christy Mazza 
    You will need to adjust section level permissions, not document permissions. Section level permissions override document level.

    Thanks,

    Isaac

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  • Lisa Li

    Hi Isaac, how and where to adjust the "section level permissions"? thank you ,Lisa 

     

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  • Isabel Messore

    Here is a helpful article on advanced permissions Lisa Li!

    You will first need to right click > Permissions > Advanced Permissions and then you'll be able to control the permissions at a section level!

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  • Lisa Li

    Hi, when i right click on the sheet, it shows as below : , where can i choose "section" ? 

     

    I got the advanced permission and set as : 

    it did not change the "viewer" to "editor" or "owner".  Thank you 

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  • Isabel Messore

    Happy to do a deeper dive into this for you. Can you confirm you clicked the save button after making those changes Lisa Li?

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  • Lisa Li

    Isabel Messore, Thank you for help. yes , i did save .

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  • Isabel Messore

    Lisa Li,

    Thanks for confirming that. Is this spreadsheet in a folder? If so, we need to confirm the users have appropriate permissions at the folder level. 

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  • Lisa Li

    It is a spread sheet in a "file".

    the Yes, the permissions set as below.

    still not working ...

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  • Isabel Messore

    Thank you for for clarifying - looks like the folder name is "files". I see that you have group permissions set for document editors. Are you trying to change permissions for the group or for the individual contributors?

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  • Lisa Li

    Thank you Isabel, i  try to set for individuals. 

     

     

     

     

     

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  • Sean Colon

    When I ran into this issue, the solution was to confirm the individual's workspace role. If they do not have editor role, it doesn't matter if their group has edit access in the permissions for all folders and files, they will have read-only access until you update their role as well. 

     

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