We know that if we want to continually evolve and improve the Workiva platform, we need the insights and experiences of you, our customers and partners, who use our products each and every day. It’s this valued partnership that shapes the future of the Workiva platform you know and love. And we’re just getting started! We look forward to seeing what ideas you come up with next.
Why share your ideas on the Community?
We truly value your feedback, and the Workiva Community is a key source for ideas. By posting your request to the Workiva Community, your idea gains better visibility, allows other customers and partners to upvote and validate it, and can give you much more influence over Workiva’s product roadmap.
How to find existing ideas
Did you know that over 1,000 ideas have been shared in the Workiva Community? The odds are high that the idea you seek has been requested before. Here are some tips to help you find what you're looking for, but if you didn’t find it, we’d love to hear from you.
How to submit a new idea
To add a new suggestion:
- Click Create post from anywhere in the Community.
- Add information about your request to the post, including your use case(s), the impact of this change, and any examples or screen shots you have. Generally speaking, more information is always better than less.
- Once finished, choose a feedback topic to add this post to and hit Submit. Not sure which topic? Here’s a post on how to identify where to drop it.
- Share your post with your coworkers and peers to vote it up and add their two-cents too!
Tip: If you start in a feedback topic, like General Feedback, and click Create post from there, your idea will automatically be added to that topic.
What happens after I share my feedback?
Once your idea is posted, it's reviewed by Workiva’s Product Team to determine if and when we intend to implement the new feature. While this process is happening, our team will share updates as we have them. We are always happy to share updates too per request. For more information on the feedback process, click here.
Can I view all of my shared feedback?
You can view your shared feedback in a few ways:
- You can view any prior shared suggestions that we are tracking under My Requests. Any item that is feedback should have the prefix [Feedback]. See this post for more info on Navigating My Requests.
- If you shared feedback in the Community, your prior contributions are visible under your profile. There should be a corresponding request for any feedback that you share in the Community. This is how we track your requests internally with our Product Team.
Want to share feedback but don’t want to post in the Community?
You can submit your suggestion directly to our team through this form. Be sure to choose “Product Feedback & Suggestions”. Your idea will still go through the same workflow as above and you’ll receive updates from us on your request.