Multi-factor authentication (MFA) provides an additional layer of security during the login and authentication process by requiring a password and a 6-digit verification code. You can contact Workiva Support for more information on this login method.
Create a password
Org Security Admins manage all sign-in settings for the organization. To begin the MFA setup, you'll need to create a password. This password and a 6-digit verification code will be used when you log into Workiva.
To create a password:
- Navigate to the Welcome Email that was sent to you, or navigate to the Workiva login page to reset your password.
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Enter your username and create a new password. Passwords must be at least 12 characters long and should not contain your first name, last name, or username.
- Click Save Changes.
Sign in using MFA
After creating a password, you can log into Workiva using your username, password, and a 6-digit code. This code is sent to your email from Workiva and is valid for 10 minutes.
To log in using MFA:
- Go to the Workiva login page.
- Enter in your Username and Password.
- Open your email to retrieve your 6-digit verification code.
- On the Identity Verification login page, enter the 6-digit code.
- Click Continue. You are now logged into your Workiva account.