Two-factor authentication provides an additional layer of security during the login and authentication process by requiring a password and a 6-digit verification code. You can contact Workiva Support for more information on this login method.
Create a password
Org Security Admins manage all sign-in settings for the organization. To begin the two-factor authentication setup, you'll need to create a password. This password and a 6-digit verification code will be used when you log into Workiva.
To create a password:
- Navigate to the Welcome Email that was sent to you, or navigate to the Workiva login page to reset your password.
- Enter your username and create a new password.
- Once you’ve met the password requirements, select Save Changes.
Password requirements
- Minimum password length requirement will default to 16 characters.
- Users will be provided a password strength meter when setting their password.
- Passwords will be verified that there are no password composition rules limiting the type of characters permitted.
- Passwords will be checked against known breached password on login and at the time of setting or resetting a password.
Sign in using two-factor authentication
After creating a password, you can log into Workvia using your username, password, and a 6-digit code. This code is sent to your email from Workiva and is valid for 10 minutes.
To log in using two-factor authentication:
- Go to the Workiva login page.
- Enter in your Username and Password.
- Open your email to retrieve your 6-digit verification code.
- On the Identity Verification login page, enter the 6-digit code.
- Click Continue. You are now logged into your Workiva account.