While it may be appropriate for a control to have multiple control owners, not every control owner is necessarily the appropriate individual to receive document requests. When creating a request in Workiva and entering the Control ID, the default assignee is automatically populated from the control owners, with no apparent prioritization among them.

It would be helpful to have the ability to designate a primary or default request assignee within the control itself. This would help ensure document requests are consistently routed to the appropriate individual and reduce the risk of inadvertently sending requests to someone who should not be the primary recipient.

For example, several controls appropriately include our CEO as a control owner due to their oversight or approval responsibilities. However, document requests for those controls would typically be directed to another control owner responsible for providing the supporting documentation. In several instances, the CEO currently populates as the default assignee when the request is created.