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Comments in Issue in the Audit Experience

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Currently testing to use comments to send notification to non-audit users regarding their issues.  Can non-audit personnel access comments in issues?  It appears that they cannot -- is this as designed or is it as a result of the new remediation experience? Would be interested to know the answer. 

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  • Mike Davis

    Hi Ken!

    First, thanks so much for bringing this up. Wanted to let you know this issue was identified and was actually addressed a very recent release to the platform. Certainly let us know if you are seeing something different, or have any further questions. Thanks again and happy Thursday!

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  • Ken Pyzik

    Mike, thank you for the reply.  Unfortunately, for my non-audit users, this is still an open issue as they cannot see the comments I leave for them in the issues.  You say if have been resolved -- but I must not have the latest version.  Please let me know.  Thank you. 

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  • Mike Davis

    Hmm... thanks for letting me know. I'll bring this up to the team to take a closer look at. I'll be in touch shortly.

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