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Help resolving warning about frozen XBRL fact

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A few of my tags say 'Frozen XBRL Fact' and are showing in my errors as fact not included in outline. I can see it in the outline, how do I fix this and how did it happen?
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  • Mike Davis
    Hi Kendy!

    Thanks for bringing this to our attention. To check, is it that your document and/or the source (i.e. your workbook) are both not frozen but some XBRL facts indicate they are frozen? If so, it seems to likely be an errant warning message. Our Support Team can help resolve this issue for you.

    If you can, I'd suggest reaching out to your CSM or our 24/7 Support Team at 1-800-706-6526 and they'll be able to get the ball rolling. In the meantime, do let me know if you have any questions or need any additional help.

    Thanks again for reaching out and have a super day. Cheers! 
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  • Mike Davis
    Hi Kendy,

    The Support Team let me know this should be resolved for you. If you still experience this issue or have any other questions, please let me know and I'll be happy to help. Thanks!
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