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Reopening completed requests

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  • Edytowano

My org would like anyone included on a specific request whether it be a creator or assignee to be able to reopen the request even it it has been completed. My understanding is that currently only Request owners, assigned reviewers, and Data Admins are able to re-open completed requests.

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  • Mike Davis

    Currently, only Request owners, assigned reviewers, and Data Admins are able to reopen completed requests in your Workiva environment. To allow creators or assignees to reopen requests as per your organization's needs, appropriate permissions would need to be set or system capabilities updated through Workiva's admin settings or support channels. If further customization is required, we'd recommend reaching out to Customer Support to discuss potential adjustments or feature requests.

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  • Haley Petricevic

    I just wanted to provide some clarity that according to the email I received from Workiva Support there is no system capability to allow creators or assignees to reopen requests. 

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