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Chain Skipping Commands

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Hi Workiva Team,

We are running into an issue where our chain is skipping a command for no reason. This issue only started occurring today and the chain has been unchanged for a few weeks (and this problem did not occur before).

Below are 2 screenshots of the portion of the chain that is being skipping. There are 2 overwrite functions, but only one is being run while the other is being skipped.

 

 

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Kommentarer

4 kommentarer

Dato Stemmer
  • Tony Scalese

    Can you share a screenshot of how the Skip Condition was defined?

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  • Dean Loser

    Hi Tony,

    There is no skip condition. Below is how it is showing up in the command.

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  • Tony Scalese

    Ah I see it now.  Your Conditional has a green (success) link connected to the Overwrite Lead Landing Sheet Data node.  That means the Conditional needs to evaluate to True (green) in order for that node to be the next step of the Chain.  Because the Conditional in your screenshot evaluated to False (red), that node was skipped.

    Does that help?

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  • Dean Loser

    Thank you, yes. The link was previously set to run regardless of pass/fail and was changed without me knowing. 

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