|
Klassiske filtyper er ikke lenger tilgjengelige for bruk fra og med januar 2021. Du kan overføre klassiske filer eller laste ned en PDF-fil. Finn ut mer

Free-form question responses in letters

Besvart
Be om demo

In certification letters, is there a way to create a question that allows for a free-form/text box response, without having to use the radio buttons at all? I know it is possible to use a single answer option and check the "exception" box so that a text box is created, but this is cumbersome and looks odd on the final letter.

0

Kommentarer

3 kommentarer

Dato Stemmer
  • Lars Skaar

    Hi Michelle Reinfurt! Thank you for your question! I asked our experts and this is not possible at this time. But there is an idea ticket out there already, so I'll spin up a ticket for you so you can get updates on this idea!

    0
  • Jamila Walton

    Can you provide the idea ticket number or direct to where it can be found.

    Is it possible to answer a question that has radio buttons and still give an open text response?

    0
  • Isabel Messore

    Hi Jamila Walton, 

    I've got you linked up to Michelle's idea!

    To answer your second questions, yes this is possible using the Exception feature in certification letter questions. 

    • When setting up a question in a certification letter, you can mark one or more response options as an Exception
    • When a signer selects an option flagged as an Exception, they are required to provide a written explanation
    • If the signer chooses a response that is not an exception, adding an explanation is optional
    Workaround for Open-Ended Questions:
    If you want to essentially force an open text response for a specific radio button selection, you can:
    1. Add a question to the letter with a single response option (or the relevant option)
    2. Mark that response option as an Exception
    3. The assignee will then be required to select that option and provide a written response
    Additional Notes:
    • Signers can also upload files to support their written explanation when an exception is triggered
    • The explanation and any uploaded files are visible in the Certification responses report
    0

Logg på for å legge inn en kommentar.