Hi,

we are trying to connect to HFM. The ground runner is setup and I have all the privileges.

Running the Extract Member Lists returns this  

Oracle HFM (HFM 11.1.2.4)
Version: 1.3.16
Authenticating...
Error running command: Authentication error:  
Failed to authenticate.  Invalid credentials. 
Status:              Error  
Exit code:           2  

I have checked with the HFM admin, the user credentials are correct. 

I can see a similar post from a few years ago. Was the issue resolved and if yes, what do we need to do ? Thanks for your support.