Processes - Email Notifications Stopped?
This quarter, I have stopped receiving email notifications as my contributors and approvers complete their tasks. Was this removed from the functionality? I haven't changed anything with my settings around notifications.
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Hi Jenn!
Hmm... good question.
If you were previously were creating stand alone Tasks, you should receive notifications when a Task is complete. If those Tasks are now created inside a Process, you will only get notified when the entire process completes. There's not been any identified changes there. Is what you are seeing beyond this, i.e. no notifications for approvals within Processes?I should add too that we have seen requests to "watch" or follow tasks as they progress through the process. I'd be happy to log a request there for you too.0
Hey Mike Davis, is this still the case for only receiving notifications when a process has been completed? It would be very helpful to be notified when a task within the process is completed. We have preparers and reviewers as one task and then our financial reporting team ties out once the reviewer has approved.
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Hi Katie!
Yes, this is still the case. Currently, the user who created a process receives email notifications only upon the completion of the overall process, not after each individual Task or step is completed. However, during the Process, specific roles like Assignees or Approvers receive notifications relevant to their Task or Approval completion.
If you are looking for notifications when a Task within the process is completed, this functionality is not standard and exploring manual workarounds, such as setting up custom reminders or notifications for specific tasks, is suggested today.0U moet u aanmelden om een opmerking te plaatsen.
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