(Members of Workiva Customer Support during CS Week 2023 in Ames, Iowa)

It's National Customer Service Week, and though we might be biased, we think the Workiva Customer Support Team is the absolute best. How good? Well, I don't mean to brag (okay, I do) but so far they've had over 41,000 interactions this year and boast a customer satisfaction rate of 96%!

Today, we have 56 Customer Support Engineers working remotely and in office, both in the U.S. and in Europe, offering support in multiple languages with zero impact to their charm. They are ready 24/7 to answer your questions, whether through phone, in-app chat, or our ticket portal.

In the spirit of celebrating customer service, this week we are taking time to spotlight this awesome group of folks at Workiva who delight in nothing else but providing world-class customer support. Way to go, Workiva Support, you da' real MVP!

Wanna join in on the celebration? Check out this video on why we LOVE our support team and chime in there with your own words of encouragement. And stay tuned for some Member Spotlights throughout the week too for a real glimpse under the hood.

Thanks all and a Happy Customer Service Week!