Salesforce Integration
BeantwoordHi
We want to create a real time workflow with Salesforce by triggering a chain to execute based on an event in Salesforce. Salesforce provides two options to achieve this:
1. Outbound Message Actions
Outbound Message Actions (salesforce.com)
2. Change Data Capture
Salesforce Developers (CDC)
I wasn't able to find a specific Salesforce Trigger Event for either of these.
Does Workiva support these two event types? (NB: Salesforce doesn't support webhooks)
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Hi Chad Weber, if either of the Salesforce options have the ability to make an HTTP Post request, you could trigger a Chain with a webhook. Here is more information on how to set up a webhook trigger event https://support.workiva.com/hc/en-us/articles/360044660451-HTTP-Webhook-trigger-event.
0Hi Jeff Hickey
The Salesforce Outbound Messaging sends SOAP messages. Based on the link you've provided, it looks like the HTTP Webhook command only supports JSON.Salesforce Change Data Capture uses Publish/Subscribe communication, so I was hoping that there'd be a specific Salesforce command that could be used to subscribe to a channel.
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