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How to Approve a Test Form in SOX

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    Mike Davis

    Hello and welcome to the Community, Danilisse!

    I'm happy to help answer your question here. There are a few known causes of a Missing Approver button. 

    - Tester hasn't clicked Start Test → Submit for Review 
    - No review plan has been created on the test phase
    - Reviewer assigned to wrong/duplicate Person record
    - Active Review Plan Item failed to get set on the test phase backend record
     
     
    Permissions note: In SOX Testing, the assigned Tester and Reviewer get automatic permissions — unlike Audit forms where Editor access must be explicitly granted
     
    UPDATED 2026
  • Danilisse Padilla

    Thank you Mike for your response. We could made it work. The Tester had not hit "Start Test" and then "Submit for Review". Once these two buttons were activated on the Tester part, then I could see the buttons for "Approve" or "Reject".

    -1
  • Mike Davis

    No problem, and thanks for the follow. Happy to help. Give us a holler if you have any questions.

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