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Failed to send password reset link

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  • 편집된 시간

Hello community,

I have been trying to send a reset password link to a user to no avail. I receive the ''Failed to send password reset link'' prompt at the bottom right corner of the page when doing so. Anybody knows a fix?

 

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  • Mike Davis

    Hi Oliver!

    Following up on your question and wanted to see if you were still hitting this issue? Happy to dig into a bit more. Let me know what questions you have for me. Chat soon!

    0
  • Olivier Fontaine

    Morning Mike,

    Thanks for reaching out. I'd love to chat about the issue. Feel free to send me an email!

    0
  • Mike Davis
    • 편집된 시간

    Will do, Olivier :) 

    0
  • Barbara

    Hi Mike, I am having the same problem.  I cannot either send a welcome email or a reset password email for a user.  I get the failed to send error.  Please can you help?  She has been waiting for days for access.

    0
  • Isabel Messore

    Hi Barbara, stepping in for Mike here, hang tight!

    0

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