Salesforce Integration
답변함Hi
We want to create a real time workflow with Salesforce by triggering a chain to execute based on an event in Salesforce. Salesforce provides two options to achieve this:
1. Outbound Message Actions
Outbound Message Actions (salesforce.com)
2. Change Data Capture
Salesforce Developers (CDC)
I wasn't able to find a specific Salesforce Trigger Event for either of these.
Does Workiva support these two event types? (NB: Salesforce doesn't support webhooks)
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Hi Chad Weber, if either of the Salesforce options have the ability to make an HTTP Post request, you could trigger a Chain with a webhook. Here is more information on how to set up a webhook trigger event https://support.workiva.com/hc/en-us/articles/360044660451-HTTP-Webhook-trigger-event.
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Hi Jeff Hickey
The Salesforce Outbound Messaging sends SOAP messages. Based on the link you've provided, it looks like the HTTP Webhook command only supports JSON.Salesforce Change Data Capture uses Publish/Subscribe communication, so I was hoping that there'd be a specific Salesforce command that could be used to subscribe to a channel.
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