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Viewing PBC requests in SOX database

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One of my staff is unable to view tasks i have created and I want anyone on my staff to be able to view these. In this case it was a population PBC. What do I do to change things so everyone can view these?
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  • Mike
    Hi Donna!

    Thanks for the question. It's likely that the fellow staff member is unable to view the tasks you've created because their Wdesk license is not sufficient enough to see all the PBC requests by default, which requures a Professional license (or Manager, depending on your license structure). However, you can grant access to view them by updating the permissions on the PBC tasks and making these users a Viewer. Here is some Help content on PBC request permission in Wdesk.

    https://success.workiva.com/help/database/pbc-workflow/pbc-request-permissions

    Should you have any additional questions for me or need anything else, let me know and I'll be happy to help.

    Thanks again and have a great rest of your day. Cheers!
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