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Refreshing Connection Error

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2件のコメント

  • JP Thomas

    For anyone with this same issue, I figured it out.

    In your spreadsheet, go to "File" in the menu bar, then "Permissions"

    You have to go into permissions and give access to your "Connector" if that makes sense. Your Workiva connector that you used when you set up your chains.

    My connector didn't have access to the spreadsheet so it was failing. As soon as I gave it owner/edit access the chain was able to run and refresh my connection.

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  • JP Thomas

    My connector was in the same list as other users in my company, it was easy to miss because it just looks like another name.

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