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Applying Templates

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I really like the way in which I can customize the form templates in the DATA experience.  Only problem is -- all my changes are not applying to the forms -- even after I publish.  Is there something I am missing? 

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  • Mike

    Hi Ken!

    As your aware, we've been doing some digging into this on the backend and it sounds like your CSM has been able to provide you with a solution. Sounds like this may be resolved but wanted to share those updates here.

    Let me know if I've missed the mark, or you have any questions for me there.

    Thanks, and happy Friday!

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  • Ken Pyzik

    Thanks for following-up, Mike.  Yes -- Ryan was able to correct the issue -- and it is resolved.  Please close the ticket.  Thanks! 

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  • Mike

    Thanks for confirming. Will do!

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  • Ken Pyzik

    Hi Mike -- it's been awhile.  This issue, the customer template not applying after publishing - has resurfaced.  Any way we can get this back to being fixed again?  Thanks!  

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  • Mike

    Hi Ken!

    Thanks for bringing this to my attention. I'll get ahold of our engineers to take another look. Thanks, and chat sooon!

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