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JPG files turning into PNG files on Filing Package Creation

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  • Isabel Messore

    Kevin Duran,

    I would assume the underlying properties of the image is still a .PNG. What likely happened is the original file was a .PNG and then Saved As > JPG/GIF or just renamed it from .PNG. 
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  • Kevin Duran

    Isabel Messore You were correct. My team found a helpful thread within the community showing how you can determine if that's the issue. Although the file was saved as a jpg... if you opened it using notepad and read the first couple characters, you could see PNG. Was just confusing as you Workiva would show it as a JPG initially until conversion so it was not clear that it was the underlying file. 

     

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