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Track Changes Enhancements to mirror existing functionality in MS Word

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If 2 users edit the same chunk of data within the report, only details for the latest change are reflected and the previous change is not logged. Due to the missing functionality, teams are reluctant to use Workiva for commentary and are using Word. Please refer below screenshots that describes the issue in detail.

Screenshot-1 : User 1 has modified resulted to impacted in the commentary

Screenshot- 2 : User 2 has further changed impacted to impact-xyz and the tracked change of User 1 is overwritten, showing only the name of User 1 but not the change

The mentioned scenario causes following concern-

1.It doesn't track the exact change made by user 1

2. If reviewer rejects the update made by user 2, it automatically rejects the change made by user 1 

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Commenti

4 commenti

Data Voti
  • Isaac Oard

    Hi Nancy Chawla
    Thanks for your feedback on this issue! I will get an idea ticket set up for you to track progress on getting this resolved.
    We appreciate the feedback here!

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  • JENNIFER WRIGHT

    Any update on this? 

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  • Meegan Rodes

    Issue Summary: We use track changes on a Workiva spreadsheet that has 300+ contributors providing commentary. We discovered that when multiple users edit the same cell before the file owner reviews, rejecting one change reverts the cell to the last approved state — which inadvertently wipes out all intermediate edits that were never explicitly approved, even if they were valid.

    Our Use Case: The file owner does not have the capacity to monitor track changes and approve/reject edits in real time. With 300+ people editing, the owner realistically reviews changes once a day at most. The current design requires constant, near-real-time approval to preserve valid edits, which doesn't scale for our workflow.

    Feature Request: We'd like to request a way to handle track changes that better supports large-scale collaborative editing — for example, the ability to reject a specific individual change without reverting all other unapproved edits in the same cell, or a batch review mode that lets the owner selectively approve/reject stacked changes independently.

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  • Alice Helmke

    I am supportive of this! We experience the original issue raised in documents. I'm not aware of our users having this issue as much in spreadsheets. 

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