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Label not defined

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I am unable to change the label one of the line items in my statement of income. I've tried to delete the fact from the outline and re-add, but the error still pops up in the outline. What can I do to remove it?

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  • Mike

    Hi Shera!

    Can you confirm if there is a label reference applied to that concept:labelRole? If a label reference is applied, you cannot edit that role.

    Let me know if I've missed the mark or there are any follow-ups. Chat soon!

     
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  • Shera Ip

    Hi Mike,

    There is no label reference on it, I actually can't add one.

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  • Mike

    Gotcha. Can you tell me what taxonomy you are using?

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  • Shera Ip

    We are using the 2021 taxonomy

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  • Mike

    Thanks for providing. Based on that, we'd expect you should be able to perform this operation. I've drummed up a ticket for you to connect with our Support folks so they can assist. Someone should reach out there, but I'll keep my eyes on it to so we can provide the resolution back here.

    Holler if you have any questions for me in the meantime. Cheers!

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  • Shera Ip

    Thank you Mike, I appreciate that

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