Controls Management

Is there a self-service method by which I can update the drop down menu options for an existing field in my Audit form? For example, our Audit form has a 'Status' field with drop down options of Open/Closed and our Issue form has a 'Category' fiel...

Carley

1. Can we modify the assessment forms and templates? 2. Can we change the current risk scoring from (1-3) to (1-5) and how do we execute it? If so, is a specific role required?   3. Can we rename the nature and basic fields if the client has a dif...

Aravinth Krishnathas

Would like to add new records but seems the only option is to upload individual, is there a way to upload a data set or matrix again?

Roger Kirton

Hello, I've noticed that the filters on reports in the SOX workspace are static. When you search for criteria in the filter box, you can then hit Select All to include all the filtered items. BUT if you leave that filter in place, and a new item i...

Jeff Murfin

I would be interested in how everyone (Audit or SOX) handles other observations.  In an audit, occasionally you may come across an item that is not a risk, but more of an efficiency or good practice to do that would be beneficial to the client.  I...

Ken Pyzik

Hi there, We have a control for which system has been changed in 2021 (let's say we use system A in 2020 and now is B). As we changed that info in the control data (IPE > Relies on IT system field) we noted that the system info has also been chang...

Alex Uehara

Hi, I want to create a report that shows status of all controls as well as workflow status so that external auditors can see which test forms are 100% complete and workflow status is also "phase complete" / "approved"

Pooja Mehta

I am hoping to add on a new test form with new control updated for this year. Please advise how I can add this control, the control is not from the list of populated ones.  

Amy Tang

We have managers who like to be the single point of contact for PBC requests during SOX testing. Some of the requests are answered by themself, some of the requests are forwarded via the Delegate function to members of their team. Once they have f...

Udo

As we explored the possibility of using the Remediation experience we were surprised that those responsible for creating Remediation Action plans would need the role External Audit, Tester, Reviewer, or Manager to have access to the Remediation Ex...

Greg Barnard Workiva Advocate

Is it possible to add a textbox or button within a control overview screen? We have external audit relying on certain controls and we want to be able to create a table specifying the status of testwork in relation to those specific controls.

Rachel Daley

A Control Owner is getting a yellow triangle next to a file when attempting to upload within a PBC Sample request. The file size is 544 MB and it is an excel .xlsx file.  Any hints as to what that error message means, and how to resolve it? Thanks!

Jackie Schwartz

Hi All, Is there any way to change approver for a PBC request post the response was submitted by the requestee?

Sagar Reddy

Can you bulk upload issues into Workiva via template?  Or are you limited to create multiple issues like "test forms"?

IA Manager Template User

I was curious to see how others use Workiva to complete their vendor's SOC 1 reviews. Currently, within Workiva we use a large spreadsheet document, and create individual SOC 1 has a few of a standardized review template.  SOC 1 reviewers attach t...

Robert Love

Has anyone used Internal Control Questionnaires (ICQ) in their Internal Control process. These ICQ's were compiled by the National Association of State Auditors, Comptrollers and State Treasurers, NASACT in 2013.  Our state has numerous agencies t...

John Baylis

After setting up anticipated Audits for 2021 in the planning experience 1.  Could not edit/change activities 2. Could not edit/change project name 3. Should this pull Actual hours spent from the Audit itself? 4. Will there be a column in future th...

David Hunt

Control owners (requestee's) have requested to be able to view prior year submissions for control evidence/PBCs.  Is it possible for them to be able to see this?  It will help streamline and speed up our processes.

Terra Tremblay

Hi, I am trying to add a reviewer to a test form where a reviewer is not assigned at all. I am searching through the manual but all I see is to click a "Add reviewer" button which I do not see on my screen. I do have owner access so I should be ab...

Yoko Kawasaki

Is it possible to upload all the controls related data at a time instead of each control at a time? If yes. how is it possible? How can we get templates that could make for a bulk data upload?

Pavan Kapalavayi

Is there a way to adjust the scale of the x-axis on a chart in Workiva? I don't see the configurations.  

venkat naresh yarlagadda

In the SOX workspace I don't find a way to add documentation to an issue or action plan. Does that functionality exist? If not, what do others do?

Donna White

Hi, Is there a way to retrieve deleted controls. Thanks, Pooja

Pooja Mehta

Hi, I have a user, she's editor of the test, etc., and when she creates an issue in SOX workspace, she is unable to select the Gap (Design or Testing)' in SOX Issue creation. It is grayed out for her. She also cannot select anything in the Issue F...

Jeff Murfin

I wanted to see if there was a way to delete an attachment in the References section of a PBC Request. The request has already been sent and is in Progress. The Assignee and the Approver are the same individual but when she goes in she does not se...

Rebecca Allison

The reviewer's name was removed from a step in the review plan, so now the test needs to be approved. However it's not 'assigned' to anyone to approve. The approve button is disabled, and the review plan can't be changed. Any tips to move this tes...

Mary McVeigh

Hi -  I am trying to extract data from the SOX module using the API Get Records by Type (GET https://api.app.wdesk.com/graphdb/v1/types/).  The API response for record type "Test_Nature" only provided me with the unique values of the test nature (...

Mark Isla

Are there plans to fit the test steps and attributes to the width of the viewing area so that you don't have to scroll to see all of the columns in the test information? It used to fit the window but now you must scroll making it difficult to read...

Rebecca Demy Workiva Advocate

I would like to be able to make a copy certain controls so that I can create parent child relationships. Each child would be an exact duplicate of the copied control. but would relate to a difference functional group so that each group can be test...

Rebecca Demy Workiva Advocate