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Issues with page not responding

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We are having multiple issues with delayed refreshing and page not responding when using documents in Workiva. If the issue was one user, I would think it's a cache and cookie issue but this is happening with multiple users.

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  • Courtnie Carver

    Hello Trisha, 

    We're sorry to hear that multiple users are experiencing this same issue.

    Please submit a ticket here so our support team can look into this for you. 

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  • Karen Charlton

    We have three different users (using different internet connections) having similar issues right now.

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  • Isabel Messore

    Karen Charlton We're happy to assist you on this issue. Please submit a Support Ticket here and our team will look into it and be in touch! 

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