Centro de soporte de Workiva

Warning location

This warning message is located in Import Errors:

Explicación de la advertencia

Esta advertencia se activa cuando tu informe contiene caracteres no reconocidos por el sistema y no pueden convertirse a xHTML.

Certain features or techniques used during the creation of the visual file are compatible with PDF format, but may not function correctly in xHTML, which can affect text extraction. These non-recognizable graphical elements are displayed as empty square characters (□), in the data extracted to the technical aspect of the final report.

Las incidencias más comunes proceden de las siguientes características implementadas en el archivo de origen:

• Ligaduras
  
• Espacios sin ruptura
• Características de Open Tipo de
• Viñetas

Cómo solucionarlo

1. Primero tienes que encontrar el origen de la incidencia siguiendo la siguiente guía paso a paso:
2. Convert your Excel template and PDF report on the Workiva Report Tagging Tool.
   
3. On the Validation Summary page, go to “Import Errors” and copy the name of the element (or one of the elements) that appears in the “FactContainsUnreadableCharacters” message, (in this case, DisclosureOfIncomeTaxExplanatory).
   
   1. Go to the Viewer tab.
   2. Open the sidebar and paste the element into the search box.
   3. Scroll to the highlighted element and click on it.
   4. El lector te llevará directamente al elemento etiquetado en el informe.
4. Click on the HTML button in the secondary sidebar.
5. In the window that appears, look for the square character (□), which represents a graphical issue.
   

How to fix these in InDesign and Microsoft Word

• If you use InDesign, here is a guide on how to avoid and/or get rid of these graphical issues: Recommendations  for designers.
• If you use Word, the most common causes of graphical issues are bullet points. We recommend that you use numbers or characters rather than bullet points for numbering.