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Problems linking from a Spreadhseet to a Document

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Hi - I'm trying to link information from a spreadsheet to a document. In the past I've been able to do so but now every time I click CTLR+C in the source table and then CTLR+V in the destination document, the info is pasted but the link isn't automatically created. I don't see the blue clipboard to select "Create links from" either.  I've tried many times and I just can't make it work...

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Comments

5 comments

Date Votes
  • Brandy Taylor

    This may sound silly, but sometimes closing and reopening the files helps.

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  • Alma Mejia

    Oh yeah I tried that but no success :(

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  • Mike

    Hi Alma!

    Thanks for reaching out. Wanted to check if you are still experiencing this issue? This behavior definitely seems counter to what we'd expect and may be an issue. One thing to maybe try is clearing your browser's cache. Here's some steps on how to do that for Chrome and for Edge.

    If this does persist, I might recommend contacting Customer Support in the moment so they can see it real-time and help diagnose. Let me know what questions you have for me in the meantime. Thanks again and chat soon!

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  • Alma Mejia

    Hi Mike - This issue was related to my other post on templates. I was trying to create links to a document I had saved as a template so I just couldn't link any info from my source data. I appreciate the follow up.

     

     

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  • Mike

    Ah, thanks for the clarification there. Much appreciated, Alma.

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