I can't create a Workspace even though I'm an Admin – Support Center

I can't create a Workspace even though I'm an Admin

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March 04, 2021 10:39

Hi,

I tried to follow this tuto to create a workspace but a don't have the button while i am admin. (https://support.workiva.com/hc/en-us/articles/360036002471-Create-a-Workspace).

any ideas ?

Thx for anwer

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1 comment

Mike

March 04, 2021 16:31
Hi Rafael!

Thanks for reaching out. Happy to look into this for you.

I'm curious, do you happen to know what license platform your organization is using? If you are still under our older "Version 3" or "V3" platform, that could limit you from creating a Workspace. The article mentioned may only be for our newer license model, called Solution Based or SBL. Do you know which you might have?
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