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What happened to the option to copy a project from the home tab?

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7 comments

  • Mike

    Hi Michelle!

    Thanks for reaching out. I just posted this here, but recently released was a change to the Transition, Copy and Export/Import settings from Home. This change did however inadvertently change some accounts to have the Copy setting disabled by mistake. We are in process of addressing this, but I to have requested for this to be re-enabled on your account specifically. Let me know if you see it again or not.

    I apologize for the inconvenience there. Let me know if you have any other questions or need any further assistance. Thanks as always and have a super day!

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  • Michelle Redditt

    Awesome...it is there now!  Thanks so much for addressing this so quickly!

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  • Mike

    No problem, happy to help :)

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  • Michelle Redditt

    Hi Mike,

    It looks like my boss doesn't have the copy option either. Are you able to set her up too or does she need to contact support?  Her name is Kari Stenslie.

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  • Mike

    Hi Michelle,

    Odds are that the copy setting for your workspace is set to only allow Workspace Owner's to copy, which is the default. There is a setting to allow all users to copy, but that would be all users in the workspace, not just editors. Would making Kari a Workspace Owner work? That role would allow them to add, edit or remove members to the workspace, and alter the workspace settings.

    If you'd like the setting for all users to copy, let me know and I can get that enabled for you as well. Holler with any other questions in the meantime. Thanks as always and chat soon!

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  • Michelle Redditt

    Thank you, changing her to owner makes sense...she really should be able to do everything I can. Thanks!

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  • Mike

    No problem! Have an excellent weekend :)

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