What does the solutions list within the - Activity Detail do?
AnsweredDetail within the activity listing says "{'department': {'new': u'Finance', 'old': u''}, 'username': {'new': '', 'old': '}, 'solution_list': {'new': [u'SEC/SEDAR Reporting'], 'old': []}, 'title': {'new': u'Senior Manager', 'old': None}}.
Is the user updating his title, username and department here? Or is this done by the system?
Thanks in advance
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Welcome to the Community, Mohit! I'm happy to shed a little light on this for you.
Indeed, these activity messages can be hard to follow but you are on the right track. And yes, based on what your seeing and what you've shared, this would appear that the member is updating their profile. From that angle, this info doesn't do anything within Wdesk itself, so it won't limit or change any privilege or experience for the user. The system would not update this sort of info for them either. Do you see the column for Operator on this log? If so, this would be the user performing the action.
Let me know if you have any questions on the above, or need anything else. Thank and have an awesome day!0Please sign in to leave a comment.
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