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External audit - view access to testing

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6 comments

  • Ruth Nouanesengsy
    It is my understanding that the role requires the test to be marked as "Complete" for external audit to be able to see the results, so if the status is anything else, there will be a restriction on their ability to see the information.

    Hope this helps!
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  • Denise Miller
    We have marked the relevant controls with the status "Complete - Ready for EA Review," where EA means External Audit.  So I don't think status is the issue.
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  • Mike
    Great insights, Ruth, and excellent question, Denise!

    I believe I have a solution for you, although you'll need to contact your CSM to have this addressed for you. There is a hidden field called "EA Reliance" that will allow your external auditors to see phases after a certain status (or statuses).

    On your end, you would need to determine what status you would like test forms to be in for external audit to view them.  Once that is determined, on our end, we can then mark that status (or statuses) as External Audit Workflow (see image below) and your external auditors can view phases that have that status. Without that status, all they will see is the Overview tab


    Is this what you are looking for? If so, you can give your CSM a holler and they should be able to assist you. If I've missed the mark, however, let me know and I'll be happy to help however I can.

    Thanks again and give me a holler if you need anything else. Cheers!
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  • Mike
    Good to hear its working for you and your team! And no problem, that's what we're here for :)
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  • Denise Miller
    That was the answer that was required.  We were able to contact the helpdesk, who worked with our CSM to get the correct boxes checked.  Once we had that, our external auditors were able to have the access that was required.  I appreciate the answers and help from the community.!
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  • Somu Sri Pavan

    Hi team
    Can external audit can only see and open the test form related to reliant controls (EA reliant is Yes) but not all test form?

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