As mentioned yesterday, its Customer Service Week! As part of that celebration, we thought you might like to meet a few of the folks that make the Workiva Support Team truly out of this world.

In today’s CS Spotlight, I’d like to introduce you to Jordan Kubicek, Product Support Engineer for GRC. But enough from me, take it away, Jordan!

Name

Jordan Kubicek

Location

Remote (Houston, TX)

Length at Workiva

2 years, 3 months

What’s your favorite part about being on the Support Team?

Team camaraderie and culture. In just a few short years, it feels like my team members have transitioned from colleagues to good friends. The way everyone is willing to lend a hand and support each other, both professionally and personally, really makes working at Workiva a great experience!

Do you have any hobbies?

Gaming, Disc Golf, and Pickleball.

Any tips, tricks, or Workiva hacks you want to share?

Remember, Ctrl+Z/undo button is your best friend!

Do you have one piece of advice, a favorite quote, or words to live by?

My motto in stressful situations - keep calm and let me submit a ticket for that.

Thanks, Jordan, for letting us know a bit about what makes you tick. 

Stay tuned for a new CS Spotlight tomorrow as we introduce another member of the Workiva team. And happy Customer Service Week!