Error location
Error explanation
This error is triggered when an Financial Statement Line Item in the Excel file is not found in our database. This can be due to a typo, but most often it occurs when you have new or modified accounts (lines) in your Financial Statements. These changes need to be reviewed and tagged by the Workiva Report Tagging Tool technical team.
Note: It is possible that new or modified accounts get mapped automatically, especially if the label in your report is a common one. These should still be checked by the Workiva Report Tagging Tool technical team to ensure the correct mapping was applied.
How to solve it
To resolve this problem, please request updated mapping from Workiva (to tag your new or modified accounts).
You will need to send us your updated Excel template, with any new or modified accounts highlighted in yellow. We will review these changes and update our database accordingly. Please wait until your accounts are finalized to send us your template, so that we can make all adjustments at the same time.
New or renamed accounts
Add or edit lines in the Excel template. Highlight these new and renamed accounts in yellow and specify the type of change (New account/Name change), as illustrated in the following image.
Deleted accounts
You can remove deleted accounts from the Excel Template without notifying us.
You can find more detailed information on how to request this update from us in the Workiva Support article How to Update Your Excel Template for a new ESEF Reporting season.