The Workiva platform has fairly low requirements for using our platform: a modern web browser, a broadband internet connection, and moderate computer hardware. If you have any questions or need assistance, contact support.
Note: If you are unsure of which browser you use or if your IT department is responsible for updates, contact your IT department and share this page with them.
You can access Workiva via virtualized environments. For more information, see Virtualization requirements.
Network and end user requirements
Network*
- Outbound connections to HTTPS on port 443
- WebSockets (XHR) Streaming and WebSocket (WSS)
Firewall settings are typically set at the company level. Contact your IT Department if you have any network or security issues using Workiva.
End user
- Adobe® Reader 17 or better
- JavaScript enabled in your browser
Recommended system requirements
| Operating Systems | Hardware | Browsers |
|---|---|---|
| Windows 10 (64-Bit) | Processor: Dual Core 3.0 GHz or Quad Core 2.4 GHz or faster RAM: 16 GB |
Google Chrome 64-bit (latest version) ** Microsoft Edge Chromium (latest version) |
| macOS X 11 | Processor (Intel): Dual Core 3.0 GHz or faster RAM: 16 GB Processor (ARM): M1 or newer RAM: 8GB |
Google Chrome 64-bit (latest version) Microsoft Edge Chromium (latest version) |
Minimum system requirements
| Operating Systems | Hardware | Browsers |
|---|---|---|
| Windows 8.1 (64-Bit) | Processor: Dual Core 2.6 GHz or faster RAM: 8 GB |
Google Chrome 64-bit (latest version -3) Microsoft Edge Chromium (latest version -3) |
| Mac OS X 10.14 | Processor (Intel): Dual Core 2.6 GHz or faster RAM: 8 GB Processor (ARM): M1 or newer RAM: 8GB |
Google Chrome 64-bit (latest version -3) Microsoft Edge Chromium (latest version -3) |
Browser deprecation
To ensure the best experience, Workiva deprecates the use of certain browsers and operating systems. To avoid interruption, we recommend switching to one of the supported browsers listed above. The table below lists details for when customers will not be able to use Workiva from Internet Explorer 11.
| OS version | Browser | End date |
|---|---|---|
| Windows 7 & 8 | Internet Explorer | August, 31, 2021 |
| Windows 10 | Internet Explorer | September 30, 2021 |
* Workiva network traffic performs best when it's treated as a trusted Internet service and allowed to bypass much of the traditional filtering and scanning that some organizations place on network traffic to untrusted internet services.
This typically includes removing outbound processing such as proxy user authentication and packet inspection, as well as ensuring local egress to the Internet with the proper Network Address Translation (NAT) and enough bandwidth capacity to handle the increased network requests. Increased network security using technologies like proxies, SSL inspection, packet inspection, and data loss prevention systems, can dramatically reduce performance, scalability, and the quality of end user experience when applied to Workiva endpoints.
** Google Chrome is the preferred Wdesk browser and automatically upgrades to 64 bit after version 58 of Chrome if OS is 64 bit. Allow https://[*.]wdesk.com in Chrome Group Policy for PluginsAllowedForUrls
Why we have browser requirements
Up-to-date browsers provide a better user experience. More specifically, it offers these benefits:
Security: Using an up-to-date browser is the best way to protect yourself and your company from online threats. Outdated browsers often stop providing upgrades that are necessary to keep them secure.
Speed: Up-to-date browsers reduce loading time, which create increased efficiency for you.
Innovation: Not having to focus development effort on functionality in older browsers gives us more time to innovate for the future, resulting in a better application for you.