Workiva is a SaaS (software as a service) platform that runs in a browser and has low requirements for using it:
- A modern web browser
- A broadband internet connection
You can access Workiva via virtualized environments. For more information, see Virtualization requirements.
Network and end user requirements
Network*
- Outbound connections to HTTPS on port 443
- WebSockets (XHR) Streaming and WebSocket (WSS)
Firewall settings are typically set at the company level. Contact your IT Department if you have any network or security issues using Workiva.
End user
- Adobe® Reader 17 or better
- JavaScript enabled in your browser
Recommended system requirements
| Operating Systems | Hardware | Browsers |
| Windows 8.1 (64-Bit) Windows 10 (64-Bit) |
Processor: Dual Core 3.3 GHz or Quad Core 2.3 GHz or faster processor (or equivalent) RAM: 8 GB |
Google Chrome 64-bit (latest version) ** Microsoft Edge Chromium (latest version) |
| Mac OS X 10.15 Mac OS X 10.14 Mac OS X 10.13 |
Processor: Dual Core 3.3 GHz or Quad Core 2.3 GHz or faster processor (or equivalent) RAM: 8 GB |
Google Chrome 64-bit (latest version) Microsoft Edge Chromium (latest version) |
Minimum system requirements
| Operating System | Hardware | Browsers |
| Windows 7 | Processor: Dual Core 2.6 GHz or equivalent RAM: 8 GB |
Google Chrome 64-bit (latest version) |
| Mac OS X 10.13 | Processor: Dual Core 2.6 GHz or equivalent RAM: 4 GB |
Google Chrome 64-bit (latest version) |
If you are unsure of which browser or version you have, contact your IT department, and share this page with them.
* Workiva network traffic performs best when it's treated as a trusted Internet service and allowed to bypass much of the traditional filtering and scanning that some organizations place on network traffic to untrusted internet services.
This typically includes removing outbound processing such as proxy user authentication and packet inspection, as well as ensuring local egress to the Internet with the proper Network Address Translation (NAT) and enough bandwidth capacity to handle the increased network requests. Increased network security using technologies like proxies, SSL inspection, packet inspection, and data loss prevention systems, can dramatically reduce performance, scalability, and the quality of end user experience when applied to Workiva endpoints.
** Google Chrome is the preferred Workiva browser and automatically upgrades to 64-bit after version 58 of Chrome if OS is 64-bit. Allow https://[*.]wdesk.com in Chrome Group Policy for PluginsAllowedForUrls.
Why we have browser requirements
Up-to-date browsers provide a better user experience. More specifically, it offers these benefits:
Security: Using an up-to-date browser is the best way to protect yourself and your company from online threats. Outdated browsers often stop providing upgrades that are necessary to keep them secure.
Speed: Up-to-date browsers reduce loading time, which create increased efficiency for you.
Innovation: Not having to focus development effort on functionality in older browsers gives us more time to innovate for the future, resulting in a better application for you. Notify your IT department if they are responsible for updates, and feel free to direct them to this page.