Workiva Support Center

Overview of access restrictions

You can set additional restrictions for your organization to ensure users can only sign in from certain IPs or email domains. This is helpful as an extra layer of protection to ensure only people are granted access. Additionally, you can set restrictions to determine who can create workspaces and add support users to a workspaces in an organization.

To set access restrictions, you need to be an Org Security Admin.

Enable the IP allowlist

Note: The IP allowlist does not support CIDR. You need to enter IPs and ranges individually.

To help protect your organization from unauthorized access, you can allow specific IP addresses to control where users can sign in to Workiva. You can use both IPv4 or IPv6 address versions.

To enable the IP allowlist:

1. First, get the IP address of your computer to ensure you aren’t locked out in the process.
2. From Organization Admin, go to Security > Access Restrictions > IP Addresses.
3. Check the box to Enable IP Allowlist.
4. Enter a range including your IP address in the Range Start and Range End.
5. Click Add.

Add or update IP ranges

To add an IP range to the allowlist:

1. From Organization Admin, go to Security > Access Restrictions > IP Addresses.
2. Enter both the Range Start and Range End.
3. Click Add.

Restrict users by email domain

You can restrict users by email domain to only give access from those domains you specify. When left blank, you can add users from any domain.

To add domains to restrict users by:

1. From Organization Admin, go to Security > Access Restrictions > Email Domains.
2. Enter the email domain. If you have multiple domains, add a comma after each one.
   
3. Click Save Changes. 

Update workspace and user restrictions 

You can set restrictions in your organization to control who can create workspaces. Additionally, you can restrict Workspaces Owners from adding Workspace Support Users.

By default, all users can create workspaces and Workspace Owners can add Workspace Support Users to workspaces. You can change these settings as needed to either allow or restrict options in your organization.

To change workspace and user restrictions:

1. From Organization Admin, click Security.
2. Click Access Restrictions and then select Workspace and User.
3. Choose a selection for Workspace Creation Options or Access Restrictions.
4. Click Save Changes to finish.