This article is for:
- IT Groups and Administrators
Host Whitelisting
If you experience issues accessing Wdesk or receiving emails, you may want to check to make sure you have certain domains whitelisted at your organization. If you’re an IT admin, you can use the information below to whitelist domains and emails for your network.
Note: Workiva uses HTTPS (TLS over port 443) for all communications to the platform.
Host and Email Details
View host and email domain details below for Wdesk and related services.
Host Whitelist
| Domain | Purpose |
| h.app.wdesk.com h.eu.wdesk.com |
Main subdomain for common Wdesk services |
| *.wdesk.com | Main domain for production application |
| *.*.wdesk.com | Subdomains for supporting components |
| *.wdeskusercontent.com | Used for hosting user-uploaded content and files to provide improved customer security |
| *.workiva.com | Corporate domain |
| ajax.googleapis.com | Google CDN for hosted libraries |
| fpdownload.adobe.com | Font downloads |
| *.googleanalytics.com | Google Analytics - Anonymous metric tracking for application improvements |
| *.wistia.com, fast.wistia.net | Video hosting for help content |
| h.app.wdesk.com/s/messaging-frontend/ h.eu.wdesk.com/s/messaging-frontend/ |
WebSocket/XHR for Spreadsheets/Database |
| bam.nr-data.net js-agent.newrelic.com |
New Relic application performance monitoring |
Email Address Whitelist
| Purpose | |
| notifications@app.wdesk.com notifications@eu.wdesk.com |
Wdesk notification emails |
Email IP Whitelist
| IP | Purpose |
| 54.240.45.95 54.240.45.96 54.240.45.97 54.240.45.98 54.240.45.99 |
Wdesk (US) notification emails |
| 69.169.230.102 69.169.230.103 69.169.230.104 69.169.230.105 69.169.230.106 |
Wdesk (EU) notification emails |
Outbound IP Whitelist for SFTP Connections
If using a Wdata chain with an SFTP connection and your network requires a whitelist of outbound domains:
| IP | Purpose |
| 34.199.100.193 | US production application |
| 54.76.117.194 | EU production application |
If you need assistance with domain and email whitelisting, you can reach out to support@workiva.com.