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  Isaac Oard

  • 2023年10月03日 17:53

  Hi Abbie Smith
  Yes, you are be able to delete any certification process.
  For processes, it is just under actions - more.

  For the letter, it is under actions and delete.

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  Abbie Smith

  • 2023年10月03日 18:05

  Hi, my actions button is grayed out, I can't select it.

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  Isaac Oard

  • 2023年10月03日 18:42

  Hi Abbie Smith
  Are you the task owner or process owner? If not, please make sure the task owner or process owner is the one deleting. 

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  Abbie Smith

  • 2023年10月03日 19:37

  I am the process owner. I created the processes I'd like to delete. 

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  Isaac Oard

  • 2023年10月03日 19:47

  Hi Abbie Smith Can you confirm that all actions within the process have either been completed or canceled. Once they are, they can delete, following the same steps as other doc types (from files).

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  Abbie Smith

  • 2023年10月03日 19:51

  I was trying to delete it from within the process. I was able to delete it on the processes tab from the home screen. Thanks.

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  Stacey Borgstadt

  • 2023年11月02日 14:19

  Abbie, I had the same issue with processes.  I was the owner and could not delete.  I had to cancel the process, then I could delete the process.  I haven't used certifications, but is there a way to cancel the certification.  If so, try that. Then see if you can delete.

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