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Why does the bulk single-sign on upload functionality not work?



1 commento

  • Courtnie Carver

    Hello Irena, 

    I have reached out to our Support team and they are looking into this on the backend for you. Additionally, they mentioned the following:

    "Irena will want to make sure the CSV import doesn't have headers or formatting. Usually during the import it will map users it can and skip the ones it fails on."

    Due to that information we have some follow up questions that will help us look further into what caused this:

    1. Could you tell us what day/time you experience this?

    2. Does Workiva generate an error while importing?



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