Email Notification Timing
PlannedOur company recently released a new policy around "Disconnecting from Work" which requires us to only send emails during normal working hours (9-5). Unfortunately Wdesk notification emails come out anytime..
Is there a way for me to edit the email notification settings so that all Wdesk notification emails go out between 9am-5pm only? I saw the posts about the min/max time delay, but I'm not sure that's what I'm looking for. I'm more interested in the ability to set the hours that Wdesk notification emails are allowed to be sent.
Also, is there any way to customize the wording in the emails to make it clear to our employees that they should not feel obligated to respond to comments outside of regular working hours?
Please let me know if this is possible :)
Thanks,
Dan
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Hi, Dan! At this moment, timing is not an option in Wdesk. With that being said, we have shared your suggestion with our product team and will let you know if anything changes. Anyone passing by is also encouraged to vote up/comment on this suggestion.Let us know if you have any questions in the meantime.
You should be able to adjust notification emails under security admin.
Thank you!
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Great news! This request has been added to our future product roadmap. There’s no timeline for when this will be worked on, but we’ll be sure to keep you updated. We’ll continue to take in new requests here as well. Thanks for your continued feedback and have a great day!
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Any update with a timeline for this feature? Thank you!
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Hi Shelby Croghan!
This feature request remains on the roadmap to be done. As of now, it has not been picked up for work during a particular quarter, so timeline is still to be determined.
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